Terms And Condition

These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website, you agree to comply with these terms. If you do not agree, please refrain from using our site.

1. General Information

The website www.dodopetcare.com (or your actual domain) is owned and operated by Dodo Pet Care (“we,” “our,” “us”).
Throughout the site, the terms “you,” “your,” and “customer” refer to the user, visitor, or purchaser of our website and services.

2. Use of Our Website

You must be at least 18 years old to make purchases on our website.
You agree to use this website only for lawful purposes and in accordance with these Terms.
You must not use our site to distribute harmful software, spam, or any illegal content.

We reserve the right to restrict or terminate access to users who violate our terms or misuse the website.

3. Product Information

We strive to display accurate product descriptions, prices, and availability. However:

Slight variations in color, size, or packaging may occur.
We reserve the right to update product details or discontinue items at any time without prior notice.
All products are intended for domestic pet use only and should be used as directed.

4. Pricing and Payment

All prices listed on our website are in GBP (£) and include applicable taxes.
We accept major credit/debit cards and secure online payments via trusted gateways.
Prices and promotions are subject to change without notice.
Your order will only be processed after successful payment confirmation.

We do not store your payment information; all transactions are handled securely through third-party providers.

5. Order Confirmation and Acceptance

When you place an order, you’ll receive an order confirmation email acknowledging receipt.
This does not constitute acceptance of your order. The contract is formed when we send a shipping confirmation email.
We reserve the right to cancel or refuse any order if:

The product is unavailable
Payment authorization fails
Fraud or misuse is suspected

6. Shipping and Delivery

Please refer to our Shipping Policy for complete details.
We aim to deliver orders promptly, but delivery times may vary depending on courier and location. Dodo Pet Care is not liable for delays beyond our control.

7. Returns and Refunds

Our Refund & Return Policy governs all returns, exchanges, and refunds. Please review it carefully before making a purchase.

8. Intellectual Property Rights

All content on this website — including images, logos, product designs, and text — is the property of Dodo Pet Care.
You may not reproduce, copy, or distribute any content without our written permission. Unauthorized use may result in legal action.

9. User Accounts

If you create an account:

You are responsible for maintaining the confidentiality of your password.
You must notify us immediately if you suspect unauthorized use.
We reserve the right to suspend or terminate accounts that violate our terms or misuse the website.

10. Limitation of Liability

To the fullest extent permitted by law:

Dodo Pet Care is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
While we take great care in product quality, it remains your responsibility to ensure products are suitable for your pet’s needs.

11. Indemnification

You agree to indemnify and hold harmless Dodo Pet Care, its staff, and affiliates from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

12. External Links

Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or services. Accessing these links is at your own risk.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.
Any disputes shall be resolved in the courts of the United Kingdom.

14. Changes to These Terms

We may update these Terms at any time. Changes will take effect immediately upon posting on this page.
Please check periodically for updates.